Why buy from us ? 1stopclicknshop.com is founded on the principle of "Enriching Your Multimedia Life". If it's multimedia, we carry it. And if you're looking for an item that you don't see online, please feel free to make a request and we'll do our best to accommodate your request.
We cater to both retail shoppers as well as academic & government shoppers for all their multimedia needs. When you shop with us, we'll offer you the LATEST products from the BEST manufacturers for LE$$ than you'd expect.
Choose computer software from publishers like Adobe, Corel, Microsoft, Sony, and others for all your office and multimedia needs. Or select computer hardware, components, or consumer and pro electronics including laptops, desktops, printers, digital cameras, High Definition camcorders, LCD TV's, and so much more.
Here's what you'll get when you buy from 1stopclicknshop.com:
* A diverse product mix covering all multimedia forms
* BRAND NEW merchandise from the leading manufacturers
* Specially priced items for Academic & government buyers
* Most orders ship within 48 hours with package tracking ID's
* Build-to-order complete systems including desktops and notebooks
* Techno-savvy staff so we understand what you need
* Money $aving coupons and product specials
* VIP email subscriber list for monthly newsletter & member-only specials.
* Secure Yahoo shopping check-out process with 128-bit security
Our contact information
By email:
admin@1stopclicknshop.com
By standard mail:
1 Stop Click n Shop
15 Lincoln Street Bldg 270
Wakefield, MA 01880
By phone:
617-517-5137 (between 10 a.m. and 6 p.m. EST Mon-Fri)
als1stopclicknshop@yahoo.comShipping Information:
Most orders are shipped out within 48 hours. In some instances, an item may fall into back-order or out of stock status in which case we may not be able to fill that order immediately. You will be notified of such an occurance and will have the alternative option of a refund or to select a similar item at similar savings.
In most cases, you will have the option to select from various shipping methods from the USPS, UPS, or Fed-Ex. We will do our best to promptly provide you a tracking number for your items so you can expect its delivery.
Refund, Returns and Cancellation Policies:
As a valued customer, we want you to enjoy your shopping experience with us. We feel that the values we offer online are extremely competitive and that our NEW-IN-BOX products are very desirable.
For this reason, ALL computer software, music, DVD's, and games whether opened or not are NON returnable, due to the nature of shrink wrapping. Only defective computer hardware and consumer electronics have a 14 day return policy whereby the customer must obtain an RMA (Return Merchandise Authorization) number within 14 days from the date the item was invoiced, not received, and must be returned for inspection within 21 days of invoicing at the customer's expense.
If an item returned has been deemed to be defective by the manufacturer, distributor, or 1stopclicknshop.com, we will provide for either repair or replacement (at our sole discretion) and provide no additional shipping charges back to the customer. If the product is determined NOT to be defective, the customer will be responsible for the return shipping charges back to them.
Any products returned with an RMA for exchange must be in new condition, arrive in its original packaging and include all disks, registration cards, packing materials and other accessories and be received within 21 days of the original invoice. We reserve the right to refuse a product return or charge a restocking fee, in the amount of 20% of the purchase price, for damaged or incomplete returns. No returns will be accepted without an RMA number issued by 1stopclicknshop.com or when the product manufacturer's or distributor's return policies supersede ours.
After an order is placed it MAY be possible to cancel an order if it has not yet been fulfilled. In order to cancel an order please send an email request to cancelorder@1stopclicknshop.com detailing the nature of the transaction. We will do our best to accommodate such requests and will respond with our actions taken.
Frequently Asked Questions:
Q: How do I qualify for specially priced academic or government software/hardware ?
A: In order to qualify for specially priced academic or government software/hardware, you must be an affiliated member of said institutions. Typically, students, teachers, and faculty members qualify for academic status if they can provide valid CURRENT identification they are associated with their institution. Some software publishers have varying requirements for purchase but should be noted in the product details section. NO orders will be filled until this required validation has been satisfied. In the case of government purchases, similar requirements to acedemic status are also required in order to fulfill an order.
Q: I was searching for an item but was unable to find it on your site. Any chance you can get it for me at a competitive price ?
A: ABSOLUTELY. While is can be down right impossible to stock 50,000 items, we tend to list the most popular items within each category. If you're search turns up no matching results on our sight, we welcome the opportunity in fulfilling your order. Simply send us an email to productrequests@1stopclicknshop.com with a detailed explanation of what your looking for and we'll do our best to follow up in a timely manner with a competitive price.
Q: It appears that you are offering the item I want but at the standard retail price like I find everywhere else. Any chance you can offer me a better price ?
A: Several manufacturers and publishers limit retailers to a Minimum Advertised Price (MAP). As an authorized retailer, we CANNOT list the price for less than what is suggested. However, we can offer you a LOWER price via an email reply, Check-out coupon code, telephone call, or other means of negotiation. In these special sale items, we can usually save you additional money that you'll be satisfied with.
Q: Do you sell grey market goods for less money like they do on other sites, like eBay ?
A: NO. We are an authorized retailer buying from manufacturer or software specified outlets. We do not buy goods from importers, "closeout" sources, or any other unreliable suppliers due to concerns over quality, authenticity, and possible counterfeit. We MAY however offer refurbished items obtained from our manufacturer suppliers that are CLEARLY identified as refurbished and NEVER advertised to the contrary.
Q: Do you sell items in bulk ?
A: Yes we do, however it does depend on the items. For instance, we are unable to process a large quantity order for "restricted" merchandise like academic software for example. Items like notebooks, cameras, LCD's, and other goods MAY be available. Best bet is to contact us via the productrequests@1stopclicknshop.com email and let us know what you're looking for.
Q: Do you export items ?
A: Most of our items are NOT available for export as most of our manufacturer suppliers have restrictions on exporting items. If you come across a seller that offers up exporting, this may be an indication that they are NOT an authorized retailer and may be offering you grey market or conterfeit goods.